Courses -- Select -- -- Select -- Advanced Bank Lending Under Stressed Economic Conditions Best Practice Management of Banks Branch Banking Strategies Fundamentals of Finance and Accounting for Non-Financial Managers -- Select -- Assertiveness Communication and Interpersonal Skills for Technical Professionals Effective Presentation Skills Executive Speaking: Confident, Powerful and Impactful Interpersonal Skills for Managers Managing Stress and Emotions in the Workplace Negotiating to Win Responding to Conflict: Strategies for Improved Communication -- Select -- Business Conversation Skills When English Is a Second Language Business English -- Select -- Communication Excellence for Front-Line Staff Exceptional Customer Service Leadership -- Select -- Fundamentals of Human Resources Management Hire Smart- Interviewing Skills Workshop HR and Leadership Skills Succession Management Train the Trainer: Facilitation Skills Workshop -- Select -- Advanced Leadership Communication Strategies BTS Advanced Executive Leadership Programme Coaching: A Strategic Tool for Effective Leadership Communicating Change Fundamentals of Strategic Planning High-Impact Decision Making Leadership and Team Development for Managerial Success Leadership Through People Skills Leading with Emotional Intelligence Maximum Performance Leadership Strategic Planning The Leadership Challenge Workshop The Voice of Leadership -- Select -- Communicating Change Confronting the Tough Stuff: Turning Managerial Challenges into Positive Results Essential Business Skills Essentials of Management High-Impact Decision Making Improving Your Managerial Effectiveness Innovation and Creativity: Unleash Your Potential Lead and Succeed in 4 Dimensions Management Skills for New Supervisors and Managers Performance Management: Minimising Stress, Maximising Effectiveness Successfully Managing People Time Management -- Select -- The Seven Days Smart MBA -- Select -- Communicating, Negotiating and Prioritising Skills for Administrative Professionals Fundamentals of Finance and Accounting for Administrative Professionals Get Sharp: Smarter Decision Making and Critical Thinking for Administrative Professionals Management Skills for Government Administrative Professionals Project Management for Administrative Professionals Stepping Up To Leadership -- Select -- Best Practices for the Multi-Project Manager Business Skills for Project Managers Improving Your Project Management Skills Project Cost Management: Estimating, Budgeting and Earned Value Analysis Senior Project Management The Comprehensive Project Management Workshop The Project Planning Workshop -- Select -- Fundamentals of Marketing: Your Action Plan For Success Fundamentals of Professional Selling Sales in Turbulent Times